Purchased a Black Friday bundle from their UK site. SIM card arrived in one working day. Followed all instruction from email. SIM card was activated within a few minutes. APN settings arrived via SMS a few minutes later. Logged on into my Lyca online account from link from one of their emails and completed the registration process. Everything now works as advertised. The issues I read here most people seem to have in my experience appear to be lack of patience. Wait for the activation SMS to arrive. Give enough time for the system to properly activate your online account and show your current bundle. Check back later if needed.