If could provide zero star, I'll recommend only zero star cause there service is completely poor for customers I ordered a sim card two weeks ago due to address issue my sim card is undeliverable, it's completely there fault who didn't include my street name on the envelop, I've the proof that street name was included on the order form so it's completely there fault, later I talk to a LYCA representative he told me he'll transfer if I buy a new sim card, but now when I call them another LYCA representative was saying that they can only cancel the order, I even contacted over the email ‘shanthy shanmugam’ she confirmed me that she'll resend the sim to correct address and asked me to confirm the correct address but she disappeared. The main problem in this case is lag of understanding and truly they outsourced the customer service to third world country who didn't give you proper answers for anything, will advise you to leave the network. ‘I advise all the current Lyca customers to cancel and find a good provider who have good customer service cause Lyca is completely bullshid‘