Sales service on 10/08/21 was helpful and efficient (I believe it was Jess) - thanks. But I was not happy with the delivery and installation. I explained I needed an afternoon delivery 12-4pm (wife has MS and in the morning there are caring issues). They turned up around 10.30am! I paid to have the old one removed. They took it away carelessly leaving a trail of water which I had to clear up. It was only after I asked that the person installing said I needed to put in dishwasher salt. I'm amazed that having paid £264.00 you can't supply a bag of salt. This is not the service I would want to rely on - remember I'm a carer who needs to attend to my wife. I know it's only water but I paid for a service as I thought it would make it simpler/more convenient for me. Lastly, there's a dent on the door - see attached photo! (which was pointed out by my son)