Hotpoint cooker is amazing - but more amazing was the service given by Aaron to myself, a fraught customer, whose daughter had been let down badly by another retailer. Having dealt with NE ourselves with the purchase of kitchen units and appliances, I rang the order line. Courteous, helpful and only too keen to try to resolve our problem. Needless to say, not only was the choice of appliance available but it was delivered within 2 days. The delivery driver has to be applauded as well, having seen the notice on the door of my daughter's house about not knocking because of the newly born baby - he used his head and rang our number to make sure she could knock the door. Well done everyone!