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Patricia Mohr
The chicken products were very good. I did have an issue with the shipping. I placed my order on a Tuesday, my order shipped on Wednesday and had an expected delivery date of Friday. I did not receive the order on Friday, and it wasn't until Monday morning that I received updated tracking information from FedEX saying it would be delivered on that day, being Monday. Looking back on the tracking information from FedEx I noticed that it stated "Delivery WEEKDAY Residential Delivery Ice". So, I'm left to assume that because my delivery didn't make it by Friday, it sat at the FedEx station over the weekend because it stated it was WEEKDAY delivery. I did not notice that anywhere on your ordering website before placing my order. If I would have known, I would have waited to place my order to ensure it would not sit over the weekend in a truck or at the FedEx station thawing out! When I did receive it the chicken products on the top were thawed out but, still a bit chilled feeling so I decided to take a chance and still eat them. Not something I will want to do again. When spending that much money, I expect a better experience. I do understand that it's out of your control once you ship it but, it really should be know to the costumer how the shipper you choice to ship your products runs or doesn't run its business on the weekends.
2 years ago
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Pasturebird has a 4.7 average rating from 1,146 reviews