Purchased an opal ring for my partner's first mother's day. Within 3 days, the stone had fallen out due to the claws not being secure enough. A replacement was sent fairly quickly which we were pleased about however after 2 wears, the stone has loosened in the setting again and cannot be worn. The ring design is faulty and despite two emails being sent, we are still waiting for a reply regarding this. Really disappointing service and quality of products.
2 years ago
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