I have 6 Neff appliances. When issuing me with a quote I was NOT told that you do not replace Neff appliances but that my premium was higher as my appliances were Neff.
I was also NOT told that your maximum policy limit was £500.
Would have appreciated this information when quoted and not a month later when I finally received correct policy documents, and was able to read the 'small print'.
There was also a very long wait in the queue system to get through to customer services, I waited over an hour although I was next in the queue when I called.
5 years ago
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