Ok, not the best...dont see why you charge £1 for withdraws & they still take longer than same day, if its a processing fee, then that would imply the fee is to get it done quicker (as every other site its free). Games are ok, if you like spending £5+ to rarely win, 3months ive played, only got a £20(plus £1 fee) withdrawal, that was from the daily free mr wonga spins, off real deposits ive won nothing, not even a penny.. I also think the minimum card deposit/withdraw of £20 is abit unfair, especially with game payouts, yet mobile phone deposits are £3 minimum depo, yet still £20 minimum withdraw.. Its a shame though, i like the feel & look of your site, but thats about it. I gave up depositing over a month ago & just play the daily free spins, not really worth anything else, but dont despair red7, majority of casinos dont get my deposits anymore, seems unless your a new customer, you get nothing in return or at best, the very least given back (regardless of 'claimed' RTPs) Havent had any bad experiences with customer services as i havent needed to contact..yet. No different to ANY other casino out there, has some nice points but also has alot of bad points.... Gamble with them, dont gamble with them...its up to you, either way thats all it REALLY is, a gamble (thats greatly tilted to the houses favour), but oh wait thats what ALL casinos are like right.