An awful company to deal with, which is a shame as their product range is great. First - items weren’t delivered within the specified window. When they did arrive it was only 1 of 2 items that came. When requested an update on second item there was no customer service response, despite email and FB messenger chasing. Eventually (about a month’s worth of chasing) they posted the item but it was the wrong one. Had requested a large shirt in black, what was delivered was a small t-shirt in white. Not really useable for a large man. Despite additional contact from me, similar lack of response and no apologies for mix-up or offer to refund or replace. Second - the products themselves are appalling quality. Shoddily printed, t-shirt was skewed in the printing and the mug colours were not close to the club shirt they were meant to replicate. Avoid this shoddy company with terrible customer service.