Rachel Plaza
Disgusting customer service. Item ordered on the 31st May. Paid extra for delivery. No item. Emailed 8 times in total, get told the item will be sent out urgently same day. 2 weeks later, nothing. Further emails sent, only to be told the item has been delayed by a third party printer and I'll get it urgently. That was the 18th June 2020. All my comments on their social media are deleted as soon as they are posted. There are no negative comments as they want to appear good. Be warned, its an utter scam. They even report negative reviews on trust pilot. The companydirector is Matthew Kitchen. Completely understand that small companies can have delays, and gave them the benefit of the doubt with covid. But the complete lack of customer service is shameful. My bank will organise a charge back but its not the point. BE WARNED BEFORE YOU BUY ANYTHING.
2 months ago
 
Retro Clasico has a 1.00 average rating from 17 reviews
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