Dont Fall in this Trap, Check my Attached photo which is mail communication, I have been asking for a Low cost activity a Dolphinarium which is less Than 100 DHS for that also they are just giving Dates from May.
They are purely FRAUDS
Below is my old review after this i was contacted by some lady from Royal palm and ask to delete my review when i said give me service for which u hav taken money I will delete then she started commiting service after 15-20 days i agreed but she forced me to delete right now when i refused she started threatening me to send me legal Notice. This is the way they treat after taking money I know atleast
25 people with same experience & number increasing anybody want to cross check plz contact
PLEASE DO NOT FALL INTO THEIR TRAP, THEY ALL ARE FRAUDS AND WITH ZERO HUMANITY
MY PACKAGE No IS: RPH00223711
MY CONTACT NO IS: +971582505521 anyone can contact to get detailed feedback
First of all let me introduce myself my name is Gufran and I am not hesitating to disclose my identity as I am writing a genuine feedback. I was invited by them at their Trap Place made at “FOUR POINT HOTEL BY SHERETON SHARJAH” 9th Floor.
I went there with my Wife and attend by ANURAG & DARSHANA they showed us a very ROSY PICTURE with full of False commitments, they offered us Local Activities like “Ferrari World, IMG World, Burj Khalifa Top Atlantis Water Park etc” along with International Holiday Hotel package and Umrah Package. Recently my family came to UAE on visit Visa, So anyhow I have to spend some money on these activities due to which I fall into their Trap.
Before buying this package I clearly asked them that I am paying to avail Local activities before 15th June because my family will go back and after that this package will be of no use to me and they make all commitments and assured us that after 3-4 days of package activation you can start availing these activities.
So I paid them 2500AED and got call from their reservation team and they provide me list of activities which is approx. value of 50DHS per person like Dubai Frame, Miracle Garden, Dhow Cruise etc, When I demanded for IMG World or Ferrari World he started giving me excuses and unable to provide anything which is on higher price. Then I called Anurag he didn’t picked up my phone nor revert on message, by the time I got an Idea that I am be fooled by them, But I tried my best and made rigorous follow ups on mail because “OFFICE NUMBERS NEVER ANSWERED” I was after their life because 2500 DHS
Date: 28th May’23 Again I went to the same place as a new customer and again they started committing the same false commitments this time the persons were Gaurav and Naresh. After listening to their all false commitments I asked Naresh that I want Burj Khalifa, IMG World / Ferrari World and Stay in Queen Elizabeth Can you give me assurance that it will be provided before 15th June, His answer was YES. Again I confirm and he was very confident that yes it will be available.
Then I asked a question that these activities are for new customers or old can also avail, so he was suspicious and answer yes it is available for all, then I disclosed that I am your member I have bought package from you inspite of it why you people are not providing me if it is available. Somehow Naresh seems to be gentle and showcase as want to help me, he asked me to come day after tomorrow I will help you.
1 year ago
Royal palm holidays fze has a
1.3
average rating
from
180
reviews