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KJ
I ordered 2x radiator covers back in March on next day delivery. Since then I received 2 emails pushing the delivery date back by a month each time. The promised delivery date in May came and went and i heard nothing from them. After countless attempts I got an email reply saying they would be sent in June. At that point I decided to Google reviews of this company and were horrified to read that people have been waiting for orders since 2021! I contacted the company again (phoned, chat, email), to cancel the order and get a refund, but could not get through to anyone. Then out the blue I got two emails one saying the radiator covers would be delivered in June and the other saying they would be delivered in July. I replied to both asking a)which date is it then? and b) can I just cancel the order as I have been waiting 4 months by now. I've not heard anything back from them at all. Total radio silence. So I join the throng of (thousands??) of others, waiting for a refund and some semblance of response from this shambolic company. How on earth they have become a partner for ITV's Love Island beggars belief. Its all about to come crashing down for sure. Their business model is to take peoples money but not deliver the goods. I hear Watchdog are investigating them at the moment and once the Love Island ads start I'm sure plenty others will be interested to know how this unscrupulous company is treating its customers. Please read the TrustPilot and other review sites to get an idea of what they are up to. They remove all negative feedback and comments from all their social media platforms!
3 years ago
Read Screen with Envy Reviews
Screen with Envy has a 1.3 average rating from 74 reviews