I ordered 3 x large screens and 4 trellis as both were on offer. I received the. Trellis first within 7 days and I had to chase up the 3x large screens but the customer service was good as I had a reply straight away. One did tell me they were on the way. They didn’t arrive within the week so contacted again. Another representative said they were not on the way ,they informed me they had been lost in transaction so she kindly sent me replacements and i received them in a few days after the email. I am happy with the screens. Not sure if they will fade as I have read from previous reviews they have faded, but only time will tell.