I can't find fault with these people...great product choice and friendly helpful sales staff, as always. The only critique centers around the delivery service...I was not able to contact them directly when I had a conflict in delivery time, but had to go through the sales staff...the problem was fixed and delivery/install of our new LG refrigerator was on time and very carefully performed...Would like to be able to contact the delivery prople without having to go through channels...I'd recommend anyone to Slyman is they want good pricing, friendly service and a great product lineup!