A few challenges with the installation. We were informed(by text) installer/plumber would be out between 7:30AM-11:30AM. Did not show up during that time period, nor were we contacted by anyone. Tried calling the installer and the office multiple times and no one answered. Finally got call from installer around 4:00PM that he was headed to our house. No concern or apology for the inconveience - "they shouldn't provide arrival times", "you need to talk to the office, not my problem or requirement to contact you"; "I had challenges at a job this morning and got here when I could". He was not rude, but just made it clear it was not his problem.... In store service was good. Initial scheduling and delivery was good. Needed plumber to cut pipe and do final install and that was challenge. We were without a dishwasher for multiple days...