Ordered lights and paid for 1-2 day delivery. Didn't receive confirmation email so called to check. Was told stock was in Europe and would be 7 days. Asked for refund for delivery cost and was told this would be done. 10 days passed, no update. Called, was told they had been dispatched to you but could not say when they would be sent on to me. I cancelled order over the phone and was informed this would be done and to wait 3-5 days for refund. 3 days passed and I received an email to say items had been sent out to be delivered to me. Clearly my order hadn't been cancelled as agreed. Further more I have still not been refunded my delivery charge!!!