I was very sceptical about using an E cigarette at first but I can honestly say that it has been exactly a week to the day and I have not smoked a single cigarette. The refills seems to last for a very long time still on the first one since last Monday !!! I could not imagine how I could ever give up as panic set in as soon as I got down to my last few cigarettes . The Smoko team were incredibly fast at dispatching the items and so I was able to start my journey without any hassle. Having phoned up for advice on the products I was greeted in a very friendly and polite manner and without feeling rushed into anything. I definitely would recommend the product and the company .