Fast shipping (at a price) for premium delivery, but low quality products and poor customer service. I went against some of the reviews that the service and bags were of poor quality hoping they were just one-offs, even going against the fact you can purchase these bags in TK Maxx for half the price, but I was disappointed that these reviews were very much true. I'd consider a Stubble & Co or a TomToc brand if you want quality and good customer service.