Even though they make some of the most beautiful watches ever, especially for Bauhaus fans, the service wasn't as good. Before I sent the watch back the communication was good, prompt, and on point. Until the moment they sent me the link for the Return address, to which I sent the watch back through regular post, It wasn't after two days after I registered the return that they sent me an email that the return would be handled via DHL. As I already sent them an email when I posted the watch through Montenegro Post and sent them the Tracking Number, that info didn't much matter to me, and of course I was hoping that the watch would reach them soon. That was a mistake as they actually didn't track the watch at all, and also never accepted the package apparently as it returned back to me in Montenegro after two months of traveling. Also, on the package there was a note from Deutsche Post that nobody came to pick up the package at the post office. So, the watch is back with me after two months since I sent it to Germany, and I am going to keep it like it is, as I don't have any energy left to deal with the matter. And it is a shame as the watches are beautiful, and I hoped to buy more, but it is what it is.