Let's start by saying the coffee is delicious and we've been super happy with it over the last few years, no issues at all. Now I need to mention Mace and Rich!!! Their service and personal touches are second to none. They will go above and beyond your expectations in providing advice and support in helping you enjoy your at home coffee experience and love for all things coffee. Their passion for coffee will rub off on you. We won't go anywhere else for our coffee, ever. Thankyou so much. I must say I look forward to my own little personal thankyou messages each month. Makes my day. Keep up the service guys, you're both amazing 👏 ❤️🤗☕️