Good morning, I've tried to buy from The Gallery Wall on 2 occasions now. In the first instance, your website didn't work. While it was getting fixed your discount code expired, and you wouldn't honour the discount when the website was up and running again. Despite trying to purchase while the code was valid, but being prevented because of your technical difficulties. Good customer service would have been to accept the code once your problems had been resolved, and take the order. On the second chance, the items were not posted on time and I had to ask for a refund. It was claimed that the items were posted anyway, however, nothing ever arrived, so I doubt the veracity of that claim. Unless there are incentives to try again, I wouldn't risk a third chance of ordering. Kind regards, Michael