Overall the experience ordering went very well, site was easy to navigate, descriptions also great. I like my Penny Lane coat, I dont love it, but its growing on me-not as good as the original ones, the fur isn't as fluffy, but its blanket comfortable. Fit wise, I wear a 12-14 dep on cut, so I ordered a 24, sizes fit/measured different in the UK, worse case I would need to take it in, nope it fit. My advise buy the biggest size, you can take away, but you cant add. Shipping, I ordered on 11/24, received on 12/14. The coat went from the UK to Switzerland to NY to Chicago and finally to me in the NW burbs, creating a bigger carbon footprint than if you sent it direct, as I do when sending gifts to family in the UK and it takes less than 10 days. Will I order again, thats a maybe at best. I like the clothes, but it would need to be an item so spectacular found nowhere else. Bottomline, order, size up, prepare for a wait, and be groovy.