On multiple occasions I have placed orders for transparency Mega Film, Total Ink would send me a no name milky white film instead as a replacement. The first time I thought it was a mistake on their part but realized after the second attempt to reorder the same thing happened. So I ended up wasting money on 2 film packages I can't use and didn't want. Also, on more then one occasion I have received mesh counts I didn't ask for. They would send me mesh counts that they deemed close enough. I would of preferred a call or an email stating they didn't have what I needed so I could purchase elsewhere.