My first telephone consultation assured me that being on a form of medication ( apixaban ) would cause no issue to my objective of having varicose veins cosmetically enhanced . This was not the case. When I met the consultant, he confirmed the opposite even stating I was a complex clotter and “ maybe a risk of losing a limb “ if we were to progress. To date , I have not been refunded. I must emphasise however , the consultant was professional, assuring and empathetic. His communication and SME feedback was excellent, To date however , I have not been reimbursed my initial £100 phone consultation