I was very happy with the honesty of the consultant and the lovely lady assisting him but sadly the follow up chat was very disappointing and I was left quite sad and disappointed. She sadly had no idea of my consultation appointment and not read my record of my visit only 3 days previous. I asked her questions to clarify what the consultant had said to me and she said the complete opposite to what he'd said to me . 1 example, I asked does fitness cause my problem with thread veins? she said yes! The consultant had told me no . She went on to wanting me to book my treatment but had no idea what treatment I would be needing. I am left confused and feel more communication is needed between you .