Firstly had to wait a while, then I was scared silly when a previous patient was being attended to in the waiting area, having her bloody stocking adjusted as it was too tight, in front of me, maybe out of sight of new patients would have been better? I had thought of going home again at the sight of this. The room itself was very hot, no air or windows open and the fan was blowing on the doctor only. I was only there a maximum of 30 mins with the doctor. It seemed very quick for £250. I wasn’t given any literature or patient information pack, that I should have been given. I didn’t realise when booking my treatment appointment I would have to pay a £500 deposit, so far I’ve paid £750. I contacted the centre after reading the email that arrived that day which said I should have received a patient information pack and I requested one and also had some additional questions. I didn’t actually receive a reply to my email, I had to resend it and finally received a call 8 days after my query. I think they’d forgotten to send out the information pack as Lisa said she’d post another one out and I have only actually received one now, if she’d already sent one surely two would have arrived now? So far, considering I’m paying for this service, it hasn’t been as good as I’d hoped. And I’m only posting this because you’ve asked me for my opinion on the service received. If you hadn’t asked me, I wouldn’t have said anything.