Maximum zero stars If a zero star were possible i would have given that. Outage for over 48 hours, was told a technician would be on site between 12 and 4pm, with a nice threat that a £25 charge would be added if no one was here from.our side. Well 4 hours later still no one on site, even though we made specific arrangements and cancelled meetings. Called their office, well a call centre in India. One person cut me off whilst i was waiting. Another told me to hold while he disappeared for 10 minutes and then disconnected. Another phone advisor said she had no access to the technicians schedule... what a tin pot outfit set up! Give VMB a very wide berth. Wouldn't recommend them at all, until they set themselves up properly and professionally.