I have to say my experience sounds like the review Matt left on google. Hard to get hold of, and when I did, honestly rude. I had a sincere question based on their own language they used on the website that made it sound like the marriages were only of questionable legitimacy to the courts. Well they refused to answer it and instead said maybe they weren't for me and then literally hung up on me and refused to answer when I called back. There is no way because of the virus and geography for my partner and I to get married in person right now, and this service was my only hope. Instead they became my only roadblock. I'll just be over here unable to cement my love for my partner.