We are reunited thanks to Webwed!
My husband and I were internationally separated due to the virus. We knew for a long time we'd get married, but wanted to wait until we were in person again to do the proposal. When we realized that wouldn't happen any time soon, we decided to do Webwed. After showing the embassy our license and apostle, I was able to get a visa to India to live with my husband. We are together now and are so grateful. We were apart for 6 months and it's indescribable to be able to be with him again after experiencing so much anxiety from an indefinite wait.
Webwed is more than worth it. It is absolutely worth the price, as well as the technical issues and the customer service. As a warning, we did experience technical issues uploading our documents. Their system is very sensitive and picky about the driver's license/ passport pictures. We were assured that if the documents wouldn't upload, Webwed could send them manually for us. Thankfully, after about 50 tries, it worked, so we didn't have to do it manually. Just keep trying and don't be discouraged by technical issues. They'll get sorted out. Also, keep in mind the customer service sometimes uses a rather impatient tone on the phone and in email. We often got statements saying "we already told you, ___" and so on. We felt it was rude and it made us nervous to ask any questions. The emails also had a lot of typos and we were often confused by what they meant. We hated asking for clarification on them, because that usually resulted in lectures accusing us of not listening. Eventually, we just decided we didn't care. As long as the service gets done and we are legally married, we'd deal with it. On a positive note, however, the customer service was always quick to respond.
Despite the customer service leading up to the ceremony, the ceremony itself was beautiful and our officiant had a warm demeanor. She did a fantastic job. We were able to do vows and have our friends watch and speak as well. We were provided with a video of the ceremony. We received the license promptly and the apostle came after about a week.
We cannot thank Webwed enough. They are the reason we are together now! We will always cherish our wedding video and the memory of our wedding, even if it wasn't how we pictured we'd get married. We highly recommend Webwed. Any difficulties you may face are worth it so you can marry the love of your life!