My wife and I are visiting South Africa (Paarl) to attend a wedding in November. This will be our first visit to the country and as our son has visited the Mala Mala game reserve on a couple of occasions in the past, he strongly recommended we should also stay there on our way south. I looked on the Internet and booked a 3 night visit immediately after we arrive in Johannesburg. The website is clear, and covers all aspects of a visit very thoroughly. Booking was absolutely straightforward and easy - an initial half of the total cost is required immediately, followed by the balance half some 4 weeks prior to arrival. Confirmation was provided within a couple of days. Follow-up emails were provided and also advice on how best to make the bookings between Tambo Airport and the local reserve airport for arrival and departures. Indeed, I could not fault the extremely helpful, friendly, and prompt replies to my own emails from the young lady dealing with these matters, when I discovered that the normal flights to the reserve would not suffice as there was insufficient time between our arrival at Tambo initially, and the normal connecting flight to the reserve. Alternative flights and subsequent ground transportation between the alternative airfield and the reserve were speedily arranged. Payments were made in US$ by credit card, and where Rand transactions (for the flights/ground transport) were made, these were quickly converted to US$ payments. All that remains for me to say is that I hope our flights to Tambo are on time, and the animals make their appearance on schedule!