I enquired for 3 nights for 3 adults at Tenahead loge in the eastern cape check-in 23/12 and check out 26/12. I was quoted R5160 for 2 adults and R1050 for the extra adult p/n sharing the same room. When I checked in to the lodge only 2 adults were booked. But Lisinda at the lodge said she would accommodate the extra adult but just pay for breakfast. I had paid your company R8260 already(not too sure of the exact figure). When I checked out on the 26th I checked my account and only R5640 was credited to my account. Also, the rate that Tenahead charged was R1880 p/n for 2 adults. Completely different from what I was quoted by your staff. I had to pay the difference to Tenahead plus I have been overcharged by your agents and almost R3000 short was paid to Tenahead. Also when Lisinda phoned 1 of your agents-I was standing in the office. Your agent asked why did Lisinda give me a printout. I also sent emails today and the issue has still not been resolved.