I first met these guys by accident when planning our annual trip to South Africa in 2011. I usually make all of the arrangements myself but looked on line for some advice for a particular place and found their website. The contact was immediately followed up and I was so impressed with their service that I have used them ever since for our SA tours. In particular, I am totally impressed with Anel with whom I have trusted with every detail of our 4 week trip since that time. She is absolutely brilliant and I have yet to find the biggest or smallest question that she cannot answer or problem that she has not resolved. My wife and I are her biggest fans !