Under no circumstances deal with Xchangebit - they will not return any funds to their clients - they will take your money but will refuse to let you withdraw any funds They should be reported to the the police in the country they operate in - Estonia Do not use your charge cards they will not do a chargeback or credit your card People who have dealt with them have been taken for a ride Banks are considering not honouring transactions to transfer funds to these exhanges/brokers who have been advised by card holders that they are not getting their funds back from them. Stay with exchanges/brokers in your own country where you have some chance of getting your hard earned money back