Don't expect much from online payment systems nowadays, sometimes I am surprised.
Account system was very clear, I created a few, and could do internal transfers between them whenever I wanted. The transaction history has nice filters and clear info about pending withdrawals, money could be sent back to my card or through many digital wallets (those ones I don't like, its a pain to pay with them on many websites, and especially in real life). The options are kind of limited, at the same time wiring money is never worth it usually, unless its like more than 10000$ at a time... I'm torn with this.
Otherwise, trading is same as on every site with MetaT, but the customer service is very top level.
BTW, XM doesn't have services for US, Canada, Israel and Iran. Very interesting choice of countries, I might say. Wonder how it came to be like this, specifically 😅