I’ve GOTTEN fast responses to queries, whether it was to ask about technical matters or simple trading questions. I was confused on how to input my MT5 login details because I didn't know what MTID meant and I really do not want to depend on GOOGLE with matters related to my money, I was assisted by their support using the email but they can also be contacted through live chat and phone, from 8 AM to midnight, Mon-Sat only. So I had to use the email and wait because I created a ticket on Sunday.
