I ordered an item from this website on 1 Jan 2021, the email confirmation of the purchase confirmed I should receive said item within a few business days. Since then I have sent numerous email and made numerous calls for non receipt of my order. Their emails and calls are full of empty promises. Now almost 6-weeks post placing the order and I have spoken to the company again today to be told they still have no idea when the item will be stocked to deliver to me - although I have an email from the company advising I will have my order no later than 05.02.21! Very poor customer service - I have had to follow-up every time with the company, the company has never contacted me. No-one seems to have a clue what is going on at the company re orders and deliveries. It is very hard to keep supporting a business who treats your custom so poorly.
2 months ago
Read Pet Supplies Warehouse Ltd Reviews
Pet Supplies Warehouse Ltd has a 4.64 average rating from 1,292 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial