When I placed my order, you have to wait for a response to say it’s despatched. I didn’t hear anything for days. When I called to chase, they said they couldn’t tell me when it would be despatched , so I asked to cancel the order. They said they couldn’t cancel either as despatch needed to do that. I asked to be out through, no we can’t do that either. I emailed to say please cancel and refund my order as I have ordered direct with Eden and it’s coming next day. Low and behold. I got no refund and the goods got despatched the following day. So I have twice as much as I need and they haven’t followed and guidelines for distance selling. I wouldn’t use them again. Appalling service.