1) Sadly although I made an additional order straight away and informed you you were unable to combine the packages. 2) I received only one of my orders (of 2) but received another order which was addressed to me but inside was a packing slip for someone else. This has still not been received as the pick up day was a day that I was out early morning to 7pm and no time to re-box it anyway. 3) I have received my second order now which was delivered 3 days later than the first (working days). 4) You have not replied to my informing you that I was not available to re-pack and wait in for the pick up of the incorrect order. So I still have it waiting in my hall.