hi,i am disgusted how your company has treated your loyal customers.i have spent a reasonable amount of money on your site,but i have not received out standing items since november.i know how the world climate is at this moment of time,but i am receiving items from usa and uk from other companys no probs.you either have no stock to fufil orders or i have lost parcels.some items have tracking but they r no use at all.after this christmas period is over you will lose thousands in profits to all of the thousands of customers u owe money too,including me. baa humbug!!!!!! to you all.