I placed an order 14th Jan with Zavvi, all showing that shipping and products are within Australia only to find out after ordering that it’s coming from the UK. The invoice also said your credit card won’t be charged until items are dispatched - lie 1 as it got taken out straight away.
On the 25th Jan, I was getting a little concerned as items still hadn’t been dispatched so I’d contacted them, to which they replied since it’s print on demand it’ll take an extra 10 days to ship out. This is lie 2 as they’re Jurassic Park theme shirts so there’s no way they could be print on demand. I then looked up reviews (if only I’d done before) and realised it’s all a scam.
I sent them a message saying I felt they were being untruthful and that I’d like a refund. Of course, as soon as I’d asked for a refund the next day I got a dispatched email saying receive between 2-4 Feb. I’d emailed them again saying so where’s the tracking number?? To which they said the order wasn’t selected with tracking (ahh ok) and that it’ll take 30 days to get here (so much for 2-4 Feb). I said thanks for nothing and for taking my money/being a scam and I know I’ll never receive my parcel. They didn’t say anything to my comments about that, of course. Very dodgy website. I’ll be VERY surprised if a parcel does show up but this is not how websites offering services like this should run. THE END.
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