Returned a brand new unopened item. It's showing as being delivered but still no refund processed..... When I query this I'm told once it's received by the warehouse I will be refunded.... Have sent proof of postage and proof of it being signed for at their end.... Still no refund! Poor customer service and I will NEVER use them again. Have now raised a VISA dispute as it's the only way I think I'll get my money back
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