Ordered on the 3rd of December so I would receive things in time for Christmas. After a week still said they were processing. When I tried to get a refund WITHIN the 14 day period on their website said they couldn’t and would only give me a refund on one item only because they had sold out. After numerous messages finally said it would be shipped within the next few days. Finally on the 22nd of December the 2 items were shipped. Finally received them on the 10th of January. I contacted fair trade whim said They are a UK run company therefore they can’t assist- do not order from. When asked to write a review said I would ensure everyone knew they were a scam site. Did receive an email to write feedback. It was not positive and their website has a slavery policy at the bottom. BIG RED FLAG.