Zavvi in my opinion have started a business purely to go out of their way to be as useless as they possible can, why????
point of contact is through your account,
Any issues are not dealt with,
But instead you get a slow stream of bull, that is followed by an even slower reply of nonsense.
Why set up a company to treat your customers like this ??
Why spend advertising money pretending you are the best??
I cannot understand why they are trading??
Is it just to p*** people off?? must be in my opinion