I ordered a drawstring bag at no point did it suggest the item is either low in stock, out of stock or waiting for more stock before purchasing. It was for a present and I was diligently waiting for an email to confirm dispatch. They have charged me for the item quickly so I assumed nothing was wrong. I got worried though and checked to find the item was cancelled without any explanation via email or anything. Very Poor customer communication. I have now got to quickly find a plan b elsewhere and request a refund from Zavvi which I heard is truly very hard. If I don't get my refund, watchdog is where I'll go.