Took ages to dispatch my order, I contacted them to ask what was happening and was told they are having warehouse difficulties, when asked do I still want the goods or do I want a refund so I said I want a refund (on the account it still said processing so it could have still be cancelled) I was told I would get the refund on my original payment, a few days later I received order so wasn't cancelled like I was told. Negative thing is I don't agree with is they give you a returns label which isn't what it is, you have to pay to have it returned, so why a returns label? And they don't want to reimburse you. So won't be ordering again from this company again and will be finding a way to make a complaint about them. Total lies and cons!