This company are a joke. PLEASE READ AND DO NOT USE THEM. I placed an order for 2 items of clothing on 9th December for Christmas. First, the order said that one item was not in stock, after saying it was, so the order was split. Neither item turned up, after both were confirmed as shipped. The customer service is pointless, you WILL wait days for a response, and the response will not be followed up and will be from a different person every time. Plus, every time you message them and they reply they close the message thread as complete. In total, I've sent over 30 messages just trying to get 2 items. After 2 months the latest response was, 'our team are looking into you're query and will respond soon, thank you for your patience.' 2 MONTHS! No contact number, no follow ups and no idea. They have some great products and I'm glad for all you that got them, but I've never had such poor service. DO NOT USE... EVER!!!!!!!