After a month of ordering my item and a week after the "supposed" dispatch date, and although they emailed me confirming dispatch within 24-48 hours, i didn't receive my item and at the end they said that they are still waiting from their suppliers. Then why to lie? The emails were, sorry your item is not yet ready, is there anything else we can do for you? The item was a present and they let me down. And i couldn't find a telephone number to call them. I will never purchase from them again.