Ordered a threads box and have never received it after over a month of waiting, I complained three times and was I've a generic "We're looking into I response" every time, each time I told them I don't want any more boxes but was told you can only cancel the subscription after you've received your threads box but they've charged me for a second one anyway and I've been given no way to cancel the subscription, I also ordered a special stand alone/non subscription zbox which was supposed to be here last month but have yet to receive that either and have been given "We're looking into it" responses. Zavvi have been good so far for regular orders but AVOID any of their subscription boxes.