The order wasn't dispatched until way after it was supposed to be my friend who ordered days after me received hers 1st! When I chased was a nightmare to get a response finally it arrived after the event so I requested a return they offered me a £5 gift card which I declined and asked them to cover return postage instead. It was received by them on the 6th and still no refund. I've sent emails back amd forth but each time a new person so like banging my head against a brick wall. Avoid at all costs