I pre-ordered some pop vinyls and they were on a deal, 4 for £30. My payment method is Paypal, might i add none of my details have change for as long as I have had Paypal. So i pre-ordered these pops in January, 3 of them were Valentine presents, It is now June and i have not received them, I have sent countless messages over the last 5 months in regards to where my order is at, i understand some pops can be popular and go out of stock quick but they left me in the dark. I then get an email telling me that there was a payment problem on my end therefore the order has been CANCELLED. No way of me resolving it from my end, just straight up cancelled. They will not sort this situation out, they only suggested i re-order which would be me paying more then what i pre-ordered at. There was also no problems with my Paypal or card as they managed to send out 2 of the pop vinyls in this order and take the payment for both of them no problem within those 5 months. After getting into contact with them they ignored the pop vinyl that got cancelled which was what my email entailed. Many messages I have sent them have been ignored! Situation unresolved, will never ever be ordering from them again. One of the worst customer services I've had the misfortune of experiencing.